TSO Life - Kind business intelligence platform
One platform. Every role it serves.
From the activity calendar to the executive boardroom, TSOLife turns person-centered data into the outcomes each team is measured on.
OPERATORS & EXECUTIVES
In the product: Operator Intelligence
Turn quality of life into a business advantage
Portfolio-wide visibility into engagement, well-being and risk, so you can protect occupancy, lift NPS, and lead the move to value-based care with evidence, not anecdotes.
✓ Corporate analytics across every community
✓ Benchmark top performers; flag who needs support
✓ QoL & srH trends tied to retention and outcomes
✓ Payor-ready data for value-based care
Quality of Life / Portfolio
All communities ▾
24 communities
Good median srQOL
71/96 avg BBQ score
BBQ score by community
| Community | BBQ Score |
|---|---|
| Community A | 81 |
| Community B | 73 |
| Community C | 68 |
| Community D | 61 |
| Community E | 55 |
Today's Actionable Insights
4 new
Suggested next best actions:
♥ Today is Margaret L.'s 88th birthday
Stop by and wish her well. She loves lilies.
↗ Robert P. hasn't joined an event in 6 days
He enjoys cards. Invite him to today's Pegs & Jokers.
★ The Tigers play at 7pm tonight
4 baseball fans on the second floor. Set up the lounge.
LIFE ENRICHMENT DIRECTORS
In the product: Staff App & Engagement
Walk into every room already knowing what matters
Trade binders for living profiles and let AI surface the next best action, so your team spends its time connecting with residents, not charting them.
✓ Calendars with automatic Inclusion Scores
✓ Actionable Insights, reminders & notifications
✓ Personalized newsletters & signage in minutes
✓ Built-in content library: Spiro100, Fit Minds, Wowzitude, MasterClass, EngagedSenior & Resident Games
✓ Friend Matching to reduce social isolation
SALES & MARKETING
In the product: Sales Platform & Marketing Insights
Personalize every tour, target every campaign
Minerva's Marketing Insights turn community data into ideal-prospect profiles and tour personalization: authentic, relevant outreach that converts.
✓ Demographic & interest segmentation
✓ Tour personalization from a prospect's profile
✓ Data-driven event & campaign planning
✓ Prospect tracking with video & clip libraries
✓ Dynamic dashboards & segmented lists
OPERATORS AND OWNERS
Powered by the Minerva dataset
A category-defining data asset
One of the largest person-centered datasets in senior living, built over a decade and aligned to the metrics payors and regulators already use.
✓ Built over a decade, privately held
✓ Spanning the full care continuum, nationwide
✓ Validated QoL, srH & SDOH at scale
✓ Positioned for the value-based care transition
230K+ residents
2,500 communities